Your personal data matters to us. This Privacy Policy explains what information i8club collects, how we use it, and the rights you have as a player based in the Philippines. We keep things straightforward so you always know where you stand.
Last updated: 2025. Applies to all players accessing i8club from the Philippines.
When you register and play on i8club, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us keep the platform secure, detect unusual activity, and improve the overall experience for players across the Philippines. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service quality. All information collected is limited to what is genuinely necessary for operating a safe and compliant gaming platform. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance. You can review the full list of data categories we process by visiting the FAQ page.
Your personal data is used primarily to operate your account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity, and ensure you meet the eligibility requirements to play on i8club. We also use your information to communicate important account updates, respond to support requests, and send you relevant platform notifications — you can manage your communication preferences from your account settings at any time. Transaction data is used to process payments accurately and to comply with anti-money laundering obligations applicable to online gaming operators in the Philippines. Aggregated and anonymised usage data may be used internally to analyse platform performance, improve game offerings, and develop new features that better serve Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold to third-party advertisers or marketing companies under any circumstances. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by applicable Philippine law.
i8club does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and fraud prevention services — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. In certain circumstances, we may be legally required to disclose your information to regulatory authorities, law enforcement agencies, or gaming regulators in the Philippines if we receive a valid legal request. If i8club undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your data with other players or make any personal information publicly visible on the platform. For questions about specific third parties we work with, you are welcome to reach out through the contact details available on the platform.
i8club uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions on your mobile device or browser. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement — this data is aggregated and does not identify you personally. You can control cookie settings through your browser preferences; however, disabling certain cookies may affect the functionality of the platform, including your ability to log in or complete transactions. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on i8club. Our cookie usage is limited to what is necessary for platform operation, security, and internal analytics. If you have questions about specific cookies in use, the FAQ page provides additional guidance.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in certain circumstances — for example, if you close your account and there is no legal obligation for us to retain it. You also have the right to object to or restrict certain types of processing, and to request a copy of your data in a portable format where technically feasible. To exercise any of these rights, you can contact our support team using the details available on the platform, and we will respond within a reasonable timeframe in accordance with applicable data protection obligations. We may need to verify your identity before processing a data request to ensure we are responding to the correct account holder. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. i8club is committed to handling all data rights requests fairly, transparently, and without undue delay. For more information on how to submit a request, visit the FAQ page.
i8club applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction — including encryption of data in transit and at rest, access controls, and regular security reviews. Our platform is designed with mobile security in mind, given that the majority of our players in the Philippines access i8club through their smartphones. We retain your personal data for as long as your account is active and for a period thereafter as required by applicable gaming regulations and financial record-keeping obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and keep your login credentials confidential. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant authorities as required by law. If you have concerns about the security of your account, please contact support immediately.
i8club may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations in the Philippines. When we make material changes, we will notify registered players through the platform or via the contact information associated with their account, giving you the opportunity to review the updated policy before continuing to use the service. The date at the top of this page indicates when the policy was last revised, and we encourage you to check back periodically to stay informed. Continued use of i8club after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact support to discuss your account options. We are committed to keeping this policy clear, honest, and up to date so you always know how your data is being handled. For any questions about this policy or your data, the FAQ page is a helpful starting point.
Quick answers to what players in the Philippines ask most about their data.